COMMUNITY PROFILES / SETTLING IN

Utility Choice

With the deregulation of utilities and surge of third-party suppliers, consumers have an unprecedented number of choices in utility providers. The following list includes only the major companies that serve the region. For specific providers in your community, contact your municipal or county clerk. The following resources may also be helpful:

Energy Guide
Directory of providers and advice on lowering utility bills
https://www.energy.gov/energysaver/appliances-and-electronics/shopping-appliances

Energy Star
Fosters environmental protection and lower cost utilities
www.energystar.gov

Energy Price Shopping
Comparative costs for gas and electric suppliers
www.energyshop.com

EPA Green Power Partners
Information on environmentally friendly energy producers
www.epa.gov/greenpower

Relocation Utility Choice Guide
Assistance with comparisons on the full range of utilities
https://myutilities.com/

Virginia State Corporation Commission
Regulating agency for public utilities
www.scc.virginia.gov

MAJOR UTILITY PROVIDERS

Electricity

Dominion Virginia Power
Customer Service
888-782-0455
www.dom.com

Shenandoah Valley Electric Coop
Customer Service
1-800-234-7832
www.svec.coop

Natural Gas

Columbia Gas of Virginia
Customer Service
800-543-8911
www.columbiagasva.com

Water/Sewer

Waynesboro Utility
540-942-6643
www.waynesboro.va.us/300/Utility-Billing

Residential Telephone

Verizon
Customer Service
800-483-2000
www.verizon.com

Cable Television

Xfinity
800-934-6489
https://www.xfinity.com/

Lumos Networks
1-800-320-6144
www.lumosnetworks.com